Call Center Services
Remote Answering Services
3rdevent offers services for your remote answering
needs as an inexpensive and affordable solution.
Set up multiple voicemail boxes stemming from your
main outbound recorded message. As customers leave
messages, receive an email or SMS alert where you
can check your messages from an internet browser
anywhere around the world.
The Best in Inbound Live Call Center Services
call center combines the latest technology with
exceptional customer service to give you the only
answer you need for call center management. Take
a look at what our call center services can do
Call Center Outsourcing and Call Center Management
Our call center utilizes the most up-to-date call-routing
software and Voice Over IP (VOIP) technology to
integrate traditional call centers with all the
benefits the internet can provide. 3rdevent’s
call monitoring and call routing, as well as voicemail
delivery via email, mean that your call center
operations can be managed securely and efficiently.
For those customers who anticipate a high volume
of calls being sent to their call center outsourcing
solution, 3rdevent’s systems can closely
monitor call flow and call details. This allows
us to provide a scalable architecture to ensure
that calls going to your call center are given
the attention they deserve. With 3rdevent, you
get the best in call center management services
and call center customer service practice.
Using both Linux and Windows platforms, 3rdevent’s
Java-enabled call center uses redundant servers
to deliver reliable uptime capabilities. Our high-tech
infrastructure sets us apart from other call centers.
call center representatives are trained customer
service specialists. To create seamless and transparent
call center integration, our operators can answer
the phone in your company name, treating your
callers as if they have reached your front office
3rdevent provides call center services 24 hours
a day, 7 days a week, including holidays. We can
handle your call center overflow during the day
and provide backup after hours, when your staffing
levels are lower.
As your call center outsourcing solution, 3rdevent
can help you address the needs of customers who
reside in multiple time zones, or those who simply
wish to contact you outside of normal operating
hours. The bottom line: When your customers dial
our call center, 3rdevent’s live operators
can be there to take their calls.
3rdevent, our goal is to provide the best in telephone
answering services. We have integrated state-of-the-art
technology with excellent customer service to
give you an industry-leading nationwide phone
answering service. For exceptional telephone answering
services customized to fit your business, turn
Phone Answering Service
wiith Customer Satisfaction
3rdevent’s telephone answering service can
provide basic message taking, service dispatching,
or medical answering, making it a live phone answering
service that’s able to handle your customers
with professional care. Friendly operators at
our telephone answering service can take your
clients’ information and deliver it directly
to you, using a variety of available delivery
We realize that your calls are vital to the success
of your business, and they are vital to us as
well. 3rdevent’s operators can treat your
callers as if they were our own. Our goal is to
make them feel as though they’ve reached
your front office, providing a seamless and transparent
telephone answering service solution.
At 3rdevent, we believe that the employees at
our live phone answering service differentiate
our phone answering services from others in the
marketplace. Our professional operators are a
key reason why you should choose 3rdevent as your
complete telephone answering service solution.
Technology Leads the Telephone Answering Service
3rdevent’s advanced technology sets us apart
from other telephone answering services. Using
web-integrated telephone answering service technology,
information that you provide can appear on our
operators’ telephone answering service screens
with specific instructions on handling your incoming
Operators at our telephone answering service can
take messages, page your on-call staff, and interact
with your clients to your tailored specifications.
3rdevent’s telephone answering services
are high-tech and flexible, giving you phone answering
services that can fit your needs.
Our phone answering services use staffing practices
that focus on attracting highly skilled phone
answering service professionals, many with college
degrees and technical knowledge.
bottom line: Don’t continue to miss your
customers’ calls when your lines are busy
or when your office is closed. Turn to 3rdevent’s
phone answering service to provide your office
with the best in phone answering services.